The Serrano Juan Bravo parking lot is located between Hermanos Bécquer and Marqués de Villamejor streets, has a first floor for public use, and three floors for residents. The public parking area runs along Serrano street. The resident floors are divided at Juan Bravo street by the Metro line. For that reason, residents access to the northern part of the car park is provided by an exclusive entrance on Hermanos Bécquer street.
In order to leave the car park towards the Castellana area, it is better to exit by Hermanos Bécquer street at the northern end of the car park. Exiting by Juan Bravo street, meanwhile, leads the driver up towards Velázquez street.
Pedestrian exits are located at Serrano street numbers 108, 104, 98, 90 and 84. A lift is available at all exits. The exits at Serrano 84 and 104 emerge at street level, while the other exits open out to a mezzanine that is very close to the street.
The customer service center is located in basement -1 at the height of Juan Bravo. To facilitate the payment of tickets, there are ATMs that, in addition to card payment, accept cash payments at Serrano exits 90 and 104. At the pedestrian exits located at Serrano 84, 98 and 104, payment at the ATMs can only be made with credit card or mobile NFC.
The Serrano II car park, located in Serrano´s most active shopping area between Ortega y Gasset and Hermosilla streets, has one and a half floor of public parking located at levels -1 and-2 respectively, while the rest of the facilities are resident use only.
The car park has two common entrances – one at level -1 from Marqués de Villamejor and Hermosilla streets, and another at level -2 directly from Ortega y Gasset street. The exits drive you to Castellana, either to Ayala street from level -1 or to Ortega y Gasset from level -3.
Pedestrian exits are located at numbers 44, 50, 56, 62 of 72 of Serrano street.
All of these exits are equipped with a lift. The lift opens out to street level at numbers 44, 56 and 72 of Serrano street. At the other exits, the elevator opens out to a mezzanine very close to the sidewalk.
The customer service center is located in basement -2 at the north end of the car park at Ortega y Gasset. To facilitate the payment of tickets, there are ATMs that, in addition to card payments, accept cash payments at the exits at Serrano 56 and 72. At the pedestrian exits located at Serrano 44, 50 and 62, payment at the ATMs can only be made with credit card or mobile NFC.
The Serrano III car park is located by Retiro park, right in Madrid downtown, between Jorge Juan street and the Puerta de Alcalá, has a public parking floor at level -1, and three floors for resident use.
There is a public and resident common entrance at Jorge Juan street and Alcalá street, with a second gate for residents at level -2 exclusively. To exit towards the Castellana, you can use the exit located at the southern end towards Salustiano Olozaga street, or from the northern end near Jorge Juan street. Drivers heading Velazquez street should take the latter exit.
There are pedestrian exits at the level of Serrano 2, 6, 12, 16 and 24. All of these exits are equipped with a lift that opens out to street level at numbers 2, 12 and 242 of Serrano street. At the other exits, the lift opens at a mezzanine very close to the street level..
The customer service center is located in basement -1 at the southern end of the car park at the Plaza de Alcalá. To facilitate the payment of the tickets, there are ATMs that, in addition to card payments, accept cash payments at the Serrano 12 and 24 exits. At the pedestrian exits located at Serrano 2, 6 and 16, payment at the ATMs can only be made with credit card or mobile NFC.
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